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Atlassian Product Expert

Apply before 6PM (AEDT) on: Tuesday, April 28, 2020

Australian Capital Territory


Agency / Department

Experience Level


Employment Type


Expected Rate (inc. Super)

$125 per hour***

Overview and Responsibilities

ATO seeks to engage a highly skilled Atlassian expert to assist in the development and improvement of the use of Atlassian products that comprise the P3IMS Jira instance. Business users require changes to the Jira products to meet their business needs, to achieve this we require assistance to analyse, define and change the instance to support business needs. This resource should be Canberra based and be willing to work on site with the project team. The outputs to be developed will be determined in consultation with business. Examples include developing forms, dashboards, automation and providing guidance on new Service Desk implementations. The hours required to build the outputs will be planned before each engagement.

Essential Criteria

  1. Able to obtain an ATO Pre-Engagement Integrity Check
  2. Expert knowledge and demonstrated experience (3 years Plus) in the administration and configuration of Jira, Service Desk and Confluence.
  3. Proven experience in implementing configuration and scripting changes to existing implementations of Jira and Service Desk instances.
  4. Proven ability to troubleshoot existing issues/problems in the current Jira instance and provide ongoing solutions.
  5. Demonstrated excellent written and verbal communications skills.
  6. Experience in presentation and facilitation and proven ability to run workshops.

Desired Criteria

Experience in the use of other Atlassian Add-ons such as Script Runner and Automation for Jira.

Security Clearance

Contract Extensions

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