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Content Writer

Apply before 6PM (AEDT) on: Tuesday, June 14, 2022

Australian Capital Territory


Agency / Department

Department of Education, Skills and Employment

Experience Level


Employment Type


Expected Rate (inc. Super)

$120 per hour***

Overview and Responsibilities

The Digital Experience and Services Branch of the Department of Education, Skills and Employment develops, maintains and supports a range of employment IT systems. The branch works in an agile framework and is responsible for the delivery and implementation of a range of IT solutions to support Australian Government services and programs. The content writer will produce content that is consistent, accessible, and easy to understand for the end user. They must understand the Digital Service Standard and the DTA’s Content Guide. This role will be developing content for a range of audiences including employment services providers, employers and job seekers. Key duties include: • Writing plain-English content for digital platforms • Helping departmental business areas improve content by providing advice on readability, accessibility and writing in plain English • Liaising between IT teams and policy teams to produce content that is fit-for-purpose • Attending planning meetings (stands-ups and showcases) • Working well within the branch to deliver key goals and meet long-term strategy objectives • Other administrative and writing tasks as directed

Essential Criteria

Essential criteria

1 .Demonstrate your experience writing plain-English content for large scale digital platforms. 30 %

2. Ability to develop content that responds to identified user needs 25 %

3. Ability to communicate effectively and work productively with SMEs and other internal stakeholders. 25 %

4. Demonstrated experience in a Human Centred Design environment and agile ways of working, as part of a multi-disciplinary team (MDT).

Desired Criteria


During the COVID lockdown special arrangements were made with contractors and their employers to enable them to work from home where possible to limit the numbers in the building as a risk mitigation strategy. All contractors are now able to return to the workplace and the expectation is that they will do so. If areas wish to make local arrangements with their contractors this can only be done with the approval of their employers as well as the employer’s acknowledgement that they are responsible for ensuring the safety of the work environment and the security of DESE information.

Security Clearance

Must be able to obtain Baseline

Contract Extensions

12 months

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