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CRM Developer

Apply before 6PM (AEDT) on: Wednesday, January 19, 2022

Australian Capital Territory


Agency / Department

Department of Industry, Science, Energy and Resources

Experience Level


Employment Type


Expected Rate (inc. Super)

$120 per hour***

Overview and Responsibilities

The Department of Industry, Science, Energy and Resources (DISER) strives to encourage the sustainable growth of Australian industries including the delivery of a national innovation system to drive knowledge creation, international competitiveness and greater productivity. Our staff are committed to developing policies and delivering programs, in partnership with stakeholders, to provide lasting economic benefits based on principles of social justice and equity for all Australians. The Division provides a range of enabling services and operations delivery to the department and to Australian businesses. CIO Group are seeking an experienced and motivated CRM Developer to assist with the development of a new CRM module, within an existing Dynamics 365 Instance, to support new legislative requirements in the fuel sector. The CRM developer will be required to:
•Develop a CRM Module and workflows from documented User Stories and Requirements to support the various stages of the regulatory compliance process
•Configure CRM connectors/integrations to support data flows between various systems, including Azure SQL, the Department’s finance system (TechOne) and the Departments Data Platform
•Customize the layout, look and feel of the CRM interface to provide a user friendly experience
•Be a contributing member of a multidisciplinary agile project team

Essential Criteria

1. Technical (D365): Demonstrated experience in the following: Developing and configuring D365 Modules Developing/configuring external data source connectors/integrations into D365 Configuring CRM workflows and Dashboards from documented User Stories/requirements Configuring CRM Dashboards for various business consumers Developing CRM Security models, access controls and role permissions Data migrations into CRM, including scripts
2. Technical (ancillary): Demonstrated experience in the following: Development experience such as Azure service bus integration, Dataverse API integration and power automate flow & background workflow plug-ins ASP.Net, .Net framework and C# development Managing source control, builds and deployments using Azure DevOps Tracking and managing tasks in Azure DevOps SharePoint online
3. Cultural fit: Ability to work in a fast paced, agile, environment Ability to clearly articulate progress and work item status against agreed deadlines Ability to pragmatically change direction and scope as new information is identified Ability to work with geographically dispersed teams Ability to work with technical and non-technical staff

Desired Criteria

Not Applicable for this opportunity

Security Clearance

Must Have current baseline clearance

Contract Extensions

2 of 12 months

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