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Agency / Department
Australian Transaction Reports and Analysis Centre
Expected Rate (inc. Super)
$100 per hour***
Australian Capital Territory
Overview and Responsibilities
The Business Products team is in the process of delivering an exciting, whole-of-agency Case Management and Customer Relationship Management (CRM) solution for AUSTRAC. The Case and CRM system (using PEGA) will introduce a platform replacing a multitude of ad hoc case systems and recording methods currently being used to manage and report on operational work. The new platform will also replace AUSTRAC's current CRM system, and will introduce an evidence management capability to AUSTRAC.
- demonstrated capability and capacity in working with Case Management solutions
- demonstrated interpersonal ability to work with various stakeholders at all levels to drive successful delivery of IT solutions
- managerial capability to mobilise team members (both technical and non-technical), resolve conflicts and remove impediments to the successful delivery of the project
Ability to obtain baseline clearance
Two x 12 month extension options
***Please refer to our Terms and Conditions for more information regarding the expected rate