Jobs/Digital Services Charging Framework Delivery Lead


Digital Services Charging Framework Delivery Lead



Agency / Department

Digital Transformation Agency

Experience Level


Employment Type


Expected Rate (inc. Super)

$120 per hour***


Australian Capital Territory


An exciting opportunity exists to join the myGov and Digital Identity team as the Delivery Lead of the Digital Identity Charging Framework. The DTA has gone to market for assistance from consultancy firms to assist with a body of work to establish and develop the Framework. The Delivery Lead will be an integral part of the DTA’s management team, providing high-level coordination and management of the outcome. This role will have oversight responsibility for the development of the Framework and other associated deliverables related to legislation and policy development. The Framework must comply with the Australian Government Charging Framework (AGCF) and be supported by key stakeholders across and external to government.


Due to COVID-19 the DTA has initiated a 3 day on-site, 2 day off-site working arrangement for all staff unless otherwise agreed. Contractors will be expected to comply with this and work from home using their own equipment other than a DTA provided laptop


We are looking for an enthusiastic candidate to:  

  • Ensure the delivery of the Framework by proactively managing and collaborating with an external consultancy to achieve the agreed outcomes and deliverables on time, to budget and expectations of key government stakeholders.  
  • Understand the requirements of the Framework and guide development of an enduring cost model that meets the current and evolving requirements of Digital Services ecosystem, supporting automated collection, processing and reporting.  
  • Provide quality assurance on all Framework deliverables.  
  • Establish and maintain effective relationships with key stakeholders internally and externally.  
  • Establish, maintain and report on the Framework delivery schedule, project registers and status regularly to Digital Services governance bodies.  
  • Provide communications and reports to key stakeholders that accurately reflect the progress, risks, issues and successful achievements of Framework development.

Essential Criteria

  1. Experience in stakeholder management in complex legislative, technology, agile and regulated environments with Commonwealth and non-Commonwealth agencies.
  2. Experience in defining the strategy and tactical operational achievement of outcomes in a complex legislative, technology, process and regulated environment.
  3. Experience in establishing charging arrangements for government services compliant to the AGCF.
  4. Demonstrated experience in the operations of cost recovery and charging arrangements for the Commonwealth.
  5. Demonstrated experience in managing programs or com]plex projects, including risk management, issue resolution and escalation management.
  6. Demonstrated experience in establishing and managing working relationships across teams and agencies.
  7. Excellent organisational and time management skills.
  8. Excellent written and oral communications skills.

Desired Criteria

  1. Accounting and/or ICT degree qualifications
  2. Agile delivery qualifications or relevant industry experience, preferably in Scaled Agile Framework (SAFe) aligned
  3. Experience working in a complex, challenging and dynamic team environment.

Security Clearance

Ability to obtain baseline clearance


1 x 12 months

**Please refer to our Terms and Conditions for more information regarding the expected rate



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Merlin's Group Australia

Merlin’s Group focus on recruitment  and placement of highly-skilled ICT Professionals as well as delivery of high-quality ICT products in Government.

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