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Multiple x Business Analyst

Apply before 6PM (AEDT) on: Monday, November 1, 2021

Australian Capital Territory


Agency / Department

Department of Education, Skills and Employment

Experience Level


Employment Type


Expected Rate (inc. Super)

$120 per hour***

Overview and Responsibilities

The Department of Education, Skills and Employment is seeking an experienced range of Business Analysts to join our team. The team is responsible for providing a wide range of digital services to support the business and operating environment of the department. Working with a multidisciplinary team, you will be responsible for undertaking a range of requirement gathering activities working closely with the product owner and subject matter experts. You will be involved throughout the development process, from organising and facilitating workshops, creating user profiles and user stories, through to delivering system walkthroughs and user training. You will also be required to conduct investigations, undertake specialist or technical research and analysis activities, or provide professional advice within an area of specialization based on systems knowledge, policy and legislation. The role is based at the Department of Education, Skills and Employment central office in Canberra (City).

Essential Criteria

1. Demonstrated experience working with complex IT systems undertaking business analysis work, including producing business-focused documentation such as business processes, system use cases, functional specifications, user stories and process flows to assisting product owners/business SME to deliver effective IT systems with a contemporary user experience.
2. Experience working in an Agile software development environment developing artefacts such as business process maps, user stories, wireframes and/or prototypes using Azure DevOps toolsets to manage and allocate work.
3. Experience working with complex IT systems, including a sound understanding of system interoperability, database structures and data flows between systems.
4. Demonstrated experience coordinating and leading consultation with internal and external consultants to elicit user and business requirements.
5. Well-developed team collaboration and communication skills • Demonstrated ability to work under limited direction with competing priorities and be accountable for completion of work; and • Demonstrated ability to adapt and work in a constantly changing environment.

Desired Criteria

1. Understanding the business context of the Department of Education, Skills and Employment environment
2. Previous experience in a Government agency is highly desired.

Security Clearance

Must Have current baseline clearance

Contract Extensions

option A: 1/7/2022 - 30/6/2023 or B: 1/7/2023 - 30/6/2024 subject to funds, availability & approval

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