Jobs/Program Coordinator


Program Coordinator



Agency / Department

Digital Transformation Agency

Experience Level


Employment Type


Expected Rate (inc. Super)

$130 per hour***


Australian Capital Territory


The DTA has a requirement in the Digital Identity and myGov division for an experienced Program Coordinator to oversee several projects under limited direction. The Program Coordinator will work as part of a multidisciplinary team and will be a highly organised, dynamic, outcome orientated individual with excellent management skills. The Program Coordinator will be accountable under the general direction of the portfolio Delivery Lead for the planning, management and delivery of a key digital projects and services. This role is responsible for providing expert management oversight to support the program and the Portfolio Delivery Lead across end-to-end delivery.


Note: Due to COVID-19, the DTA has moved to a flexible 3 day on-site, 2 day off-site working arrangement that the successful candidate will be expected to comply with unless otherwise agreed. The successful candidate may be required to work from home utilising a DTA provided laptop.


  • Provide support to the Portfolio Delivery Lead across end-to-end delivery, including planning, stakeholder engagement, schedule maintenance, risk management and reporting to ensure project outcomes are achieved on time to the quality standards within agreed scope.

  • Undertake and support procurement and contracting activities aligned with required work stream activities.

  •  Undertake research and meetings to support evidence-based project planning and decision making as part of DTA’s continuous improvement principles.

  • Maintain the program dependency, risk and issues registers and support mitigations and management of these registers through identification, assessment, and coordination of response / treatment actions.

  • Negotiate comprehensive work packages with delivery partners across multiple external Agencies.

  • Build strong working relationships with cross agency stakeholder.

Essential Criteria

  1. Be highly motivated with over three years' experience in comparable government Program Coordination roles

  2. Be able to demonstrate high level of stakeholder engagement including: - regular engagement with a range of external stakeholders, including technical and business areas; - leveraging stakeholder engagement to achieve agreed positions and prioritise deliverables; - experience creating productive working relationships in programs with large and diverse range of stakeholders.

  3. Strong consultative and interpersonal skills with success in developing and coordinating dependency, risk and issue mitigation strategies across complex structures.

  4. Well-developed project evaluation skills together with high level analytical and forecasting capability.

  5. Be able to demonstrate extensive knowledge and experience working in an Agile Framework within a complex environment.

Desired Criteria

  1. Demonstrated proven ability and examples of high-level advisory to product managers, to inform and achieve roadmap development and delivery outcomes and meet user needs.

  2. Demonstrated ability to set and achieve delivery goals, synthesise user feedback and prioritise competing roadmap deliverables and user requirements against team workflows.

Security Clearance

Ability to obtain baseline clearance


1 x 6 months

**Please refer to our Terms and Conditions for more information regarding the expected rate



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Merlin's Group Australia

Merlin’s Group focus on recruitment  and placement of highly-skilled ICT Professionals as well as delivery of high-quality ICT products in Government.

We have highly coveted skills and certifications from Standford University, ITIL, PRINCE2, PRINCE2 AGILE, SCRUM, CAPM, and PMP.  We use these skills and certifications to continuously deliver tailored, high-quality solutions to each of our Clients.

We utilise our channel partnerships with tech giants CISCO, SAMSUNG, LENOVO, DELL/EMC, and MICROSOFT to drive innovation, build digital strategies, and deliver technology transformations to our Clients.

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