Jobs/SAP Business Warehouse Developer / SAP System Support Analyst
Agency / Department
Experience Level
Senior
Employment Type
Contract
Expected Rate (inc. Super)
$120 per hour***
Location
Australian Capital Territory
Overview
The Department of Foreign Affairs and Trade require a SAP Business Warehouse (BW) developer with 2+ years of experience to assist with Business As Usual activities.
Responsibilities
- Develop SAP BW reports in line with business requirements
- Assist and advise in the maintenance of the BW environment
- Liaise with business and technical stakeholders to determine requirements and implement BW reports and system changes
- Build and maintain good working relationships with staff at Canberra and overseas posts
- Contribute to development and maintenance of SAP BW helpcards and procedures
- Work within a Helpdesk team providing SAP system support to DFAT staff
- Support staff in SAP financial functions and processes (FICO module processes)
- Identify, prioritise and resolve support requests
- Train junior staff members in SAP support analysis methods
- Contribute to development and maintenance of Helpdesk procedures
- Identify opportunities to improve work and system processes
- Track progress and resolution of escalated tickets
- Supporting management as required with additional activities as they arise
The successful candidate would spend 80% of their time on BW development work, with the remaining 20% on Helpdesk support. This is subject to change based on team workload.
Essential Criteria
- Ability to obtain negative vetting level 1 clearance
- 2+ years experience developing and delivering SAP BW reports to specification
- 2+ years experience providing SAP Level 1 and/or Level 2 system support
- Requirements gathering, analysis and documentation experience
- Technical knowledge of the SAP and BW/BPC systems
- Sound understanding of financial processes such as Bank Reconciliations, Payment Runs and End-of-Month processes
Desired Criteria
- Experience with Remedy, or a similar service management / ticket logging tool
- Knowledge of Change Management processes
Security Clearance
Extension
**Please refer to our Terms and Conditions for more information regarding the expected rate