Jobs/SAP Business Warehouse Developer / SAP System Support Analyst

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Incomplete Entries

Agency / Department

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Experience Level

Senior

Employment Type

Contract

Expected Rate (inc. Super)

$120 per hour***

Location

Australian Capital Territory

Overview

Responsibilities

1. Develop SAP BW reports in line with business requirements
2. Assist and advise in the maintenance of the BW environment
3. Liaise with business and technical stakeholders to determine requirements and implement BW reports and system changes
4. Build and maintain good working relationships with staff at Canberra and overseas posts
5. Contribute to development and maintenance of SAP BW helpcards and procedures
6. Work within a Helpdesk team providing SAP system support to DFAT staff
7. Support staff in SAP financial functions and processes (FICO module processes)
8. Identify, prioritise and resolve support requests
9. Train junior staff members in SAP support analysis methods
10. Contribute to development and maintenance of Helpdesk procedures
11. Identify opportunities to improve work and system processes
12. Track progress and resolution of escalated tickets
13. Supporting management as required with additional activities as they arise

The successful candidate would spend 80% of their time on BW development work, with the remaining 20% on Helpdesk support. This is subject to change based on team workload.

Essential Criteria

1. Ability to obtain negative vetting level 1 clearance
2. 2+ years experience developing and delivering SAP BW reports to specification
3. 2+ years experience providing SAP Level 1 and/or Level 2 system support
4. Requirements gathering, analysis and documentation experience
5. Technical knowledge of the SAP and BW/BPC systems
6. Sound understanding of financial processes such as Bank Reconciliations, Payment Runs and End-of-Month processes

Desired Criteria

1. Experience with Remedy, or a similar service management / ticket logging tool
2. Knowledge of Change Management processes

Security Clearance

Extension

**Please refer to our Terms and Conditions for more information regarding the expected rate