Jobs/SAP Business Warehouse Developer / SAP System Support Analyst


SAP Business Warehouse Developer / SAP System Support Analyst



Agency / Department

Experience Level


Employment Type


Expected Rate (inc. Super)

$120 per hour***


Australian Capital Territory


The Department of Foreign Affairs and Trade require a SAP Business Warehouse (BW) developer with 2+ years of experience to assist with Business As Usual activities.


  1. Develop SAP BW reports in line with business requirements
  2. Assist and advise in the maintenance of the BW environment
  3. Liaise with business and technical stakeholders to determine requirements and implement BW reports and system changes
  4. Build and maintain good working relationships with staff at Canberra and overseas posts
  5. Contribute to development and maintenance of SAP BW helpcards and procedures
  6. Work within a Helpdesk team providing SAP system support to DFAT staff
  7. Support staff in SAP financial functions and processes (FICO module processes)
  8. Identify, prioritise and resolve support requests
  9. Train junior staff members in SAP support analysis methods
  10. Contribute to development and maintenance of Helpdesk procedures
  11. Identify opportunities to improve work and system processes
  12. Track progress and resolution of escalated tickets
  13. Supporting management as required with additional activities as they arise


The successful candidate would spend 80% of their time on BW development work, with the remaining 20% on Helpdesk support. This is subject to change based on team workload.

Essential Criteria

  1. Ability to obtain negative vetting level 1 clearance
  2. 2+ years experience developing and delivering SAP BW reports to specification
  3. 2+ years experience providing SAP Level 1 and/or Level 2 system support
  4. Requirements gathering, analysis and documentation experience
  5. Technical knowledge of the SAP and BW/BPC systems
  6. Sound understanding of financial processes such as Bank Reconciliations, Payment Runs and End-of-Month processes

Desired Criteria

  1. Experience with Remedy, or a similar service management / ticket logging tool
  2. Knowledge of Change Management processes

Security Clearance


**Please refer to our Terms and Conditions for more information regarding the expected rate



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Merlin's Group Australia

Merlin’s Group focus on recruitment  and placement of highly-skilled ICT Professionals as well as delivery of high-quality ICT products in Government.

We have highly coveted skills and certifications from Standford University, ITIL, PRINCE2, PRINCE2 AGILE, SCRUM, CAPM, and PMP.  We use these skills and certifications to continuously deliver tailored, high-quality solutions to each of our Clients.

We utilise our channel partnerships with tech giants CISCO, SAMSUNG, LENOVO, DELL/EMC, and MICROSOFT to drive innovation, build digital strategies, and deliver technology transformations to our Clients.

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