JOB

SOE Engineer / Solution Architect

Apply before 6PM (AEDT) on: Monday, April 5, 2021

Australian Capital Territory

APPLY

Agency / Department

The Department of Agriculture, Water, and the Environment

Experience Level

Senior

Employment Type

Contract

Expected Rate (inc. Super)

$150 per hour***

Overview and Responsibilities

The Department of Agriculture, Water, and the Environment has the requirement for a SOE Engineer / Solution Architect to work on desktop modernisation and business as usual (BAU). Specifically, this role will contribute to the Device and Desktop Program which is maintaining a Windows 10 Standard Operating Environment (SOE) and associated desktop applications to the Department’s staff at a variety of metropolitan, regional and remote sites across Australia and the Pacific.

Essential Criteria

  • Experience in designing and deploying solutions across a modern Windows 10 platform
  • Expert knowledge of Windows 10 SOE, application packaging, SCCM, Group Policy, Active Directory, Office365, and Intune
  • Prioritise new support requests and existing work orders, provide timely and effective technical support as required.
  • Experience in application portfolio management and evaluating requests for new software and architecture documentation
  • Skill in preparing written communications and materials such as knowledge base articles and technical instructional documents

Desired Criteria

  • Record and maintain accurate service details, time records and job notes.
  • Document any solutions as required and notify relevant personnel.
  • Excellent customer service skills.

Security Clearance

Must have an NV1 clearance

Contract Extensions

One x 12 month extension option