Jobs/Technical Writer


Technical Writer



Agency / Department

Digital Transformation Agency

Experience Level


Employment Type


Expected Rate (inc. Super)

$85 per hour***


Australian Capital Territory


Digital Identity provides people and businesses with a single, secure way to access government and other services online. A secure Digital Identity replaces the need for multiple logins across a range of government services, making getting things done with government easier and faster. T

he Digital Transformation Agency (DTA) is responsible for leading the delivery, strategy, and policy for the Australian Government’s Digital Identity program. The program is a key enabler of the government’s Digital Transformation Agenda. Once completed, the program will enable people to simply and securely establish a digital identity and safely reuse that identity to transact across all tiers of government and with the private sector, with their privacy assured.


The Digital Division is looking to fill a position in the Oversight Authority team for a technical writer.

In this role, you will write, in clear and concise language, technical documents for procedural manuals, service manuals, and other related technical papers in relation to the Digital Identity system. Your outstanding interpersonal skills will ensure you verify knowledge by interviewing team members engaged in developing the System.

Your tasks and responsibilities will include:

  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Write user-friendly content that meets the needs of the target audience
  • standardising and editing technical documentation prepared by other team members
  • Develop content in alternative media forms for maximum usability

Essential Criteria

  • Excellent communication (verbal and written) and interpersonal skills.
  • Sound time management, planning and organising skills.
  • Significant (5 or more years) experience in technical writing within a large, complex ICT environment
  • Demonstrated experience in standardising and editing technical documentation prepared by other team members
  • Sound knowledge across broad array of technology and domains

Desired Criteria

  • Analytically minded and hold a high level of initiative and self-motivation.
  • High level proficiency in Microsoft office suite

Security Clearance


Ability to obtain baseline clearance



**Please refer to our Terms and Conditions for more information regarding the expected rate



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Merlin's Group Australia

Merlin’s Group focus on recruitment  and placement of highly-skilled ICT Professionals as well as delivery of high-quality ICT products in Government.

We have highly coveted skills and certifications from Standford University, ITIL, PRINCE2, PRINCE2 AGILE, SCRUM, CAPM, and PMP.  We use these skills and certifications to continuously deliver tailored, high-quality solutions to each of our Clients.

We utilise our channel partnerships with tech giants CISCO, SAMSUNG, LENOVO, DELL/EMC, and MICROSOFT to drive innovation, build digital strategies, and deliver technology transformations to our Clients.

Get In Touch

ACT Office Phone (02) 6243 5116

Toll Free Number 1800 161 422

ACT Office: Level 9, Nishi Building, 2 Phillip Law St, Canberra, 2601

ABN 11 635 131 798

ACN 635 131 798

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