Jobs/User research

 

User research

EXPIRED

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Agency / Department

Department of Agriculture, Water and the Environment

Experience Level

Senior

Employment Type

Contract

Expected Rate (inc. Super)

$100 per hour***

Location

Australian Capital Territory

Overview

We are in the Discovery phase of this project to redevelop a section of our website in line with user needs. This comprises a complete overhaul of approx. 180 web pages on agriculture.gov.au

Responsibilities

We’ve conducted some desktop user research and drawn insights from this to inform our planning. We now need to conduct a set of targeted user research activities to refine and validate our approach and conduct initial prototype testing.

These research activities will overlap with the commencement of pilot content design work.

Essential Criteria

  • Ability to design a targeted research plan to understand user needs, including the non-digital service.
  • Ability to undertake research activities with key external stakeholders in a short timeframe.
  • Ability to distill research insights into key user research artefacts to inform service design activities.

Desired Criteria

Nil

Security Clearance

Must have current baseline clearance

Extension

Possible

**Please refer to our Terms and Conditions for more information regarding the expected rate

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Merlin's Group Australia

Merlin’s Group focus on recruitment  and placement of highly-skilled ICT Professionals as well as delivery of high-quality ICT products in Government.

We have highly coveted skills and certifications from Standford University, ITIL, PRINCE2, PRINCE2 AGILE, SCRUM, CAPM, and PMP.  We use these skills and certifications to continuously deliver tailored, high-quality solutions to each of our Clients.

We utilise our channel partnerships with tech giants CISCO, SAMSUNG, LENOVO, DELL/EMC, and MICROSOFT to drive innovation, build digital strategies, and deliver technology transformations to our Clients.

Get In Touch

ACT Office Phone (02) 6243 5116

Toll Free Number 1800 161 422

ACT Office: Level 9, Nishi Building, 2 Phillip Law St, Canberra, 2601

ABN 11 635 131 798

ACN 635 131 798

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