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User research

Apply before 6PM (AEDT) on: Wednesday, March 17, 2021

Australian Capital Territory


Agency / Department

Department of Agriculture, Water and the Environment

Experience Level


Employment Type


Expected Rate (inc. Super)

$100 per hour***

Overview and Responsibilities

We are in the Discovery phase of this project to redevelop a section of our website in line with user needs. This comprises a complete overhaul of approx. 180 web pages on

Essential Criteria

  • Ability to design a targeted research plan to understand user needs, including the non-digital service.
  • Ability to undertake research activities with key external stakeholders in a short timeframe.
  • Ability to distill research insights into key user research artefacts to inform service design activities.

Desired Criteria


Security Clearance

Must have current baseline clearance

Contract Extensions


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