Jobs/User Researcher

 

User Researcher

EXPIRED

facebook.png
twitter.png
linkedin.png

Agency / Department

Digital Transformation Agency

Experience Level

Senior

Employment Type

Contract

Expected Rate (inc. Super)

$80 per hour***

Location

Australian Capital Territory

Overview

User researchers at the DTA work closely with multidisciplinary teams and are responsible for helping teams to build an understanding of users needs, behaviours and motivations. The User Researcher will have extensive experience working in Government and, ideally, experience with the Commonwealth Digital Service Standard and the service design and delivery process.

Responsibilities

They take the lead on designing research plans, identifying suitable research methods and facilitating research with users. Following research they lead the whole team to analyse and synthesise, communicate findings to stakeholders and work with the team to create actionable insights to guide design.

Essential Criteria

  1. Demonstrate a minimum of 3 years experience in User Research, and demonstration of leading user research, including selecting and defining process, facilitating sessions, mentoring team members and making recommendations.
  2. Demonstrated experience in compelling written, visual and verbal communication of user research insights that effectively communicate to a wide audience
  3. Demonstrated experience with leading synthesis and sensemaking of qualitative research
  4. Demonstrated experience working within a user experience capability within Government and sense making for good design outcomes

Desired Criteria

  1. Knowledge of the methodology used by the DTA, familiarity with the research and design community within DTA and the APS.
  2. Ability to work at pace in a collaborative environment as part of an multi-disciplined cross-agency team.
  3. Demonstrated experience of applying the correct research practice across different stages of a service (i.e. Discovery, Alpha and Beta).

Security Clearance

Ability to obtain baseline clearance

Extension

One (1) extension for up to six (6) months

**Please refer to our Terms and Conditions for more information regarding the expected rate

SUBSCRIBE TO NEW JOB ALERTS

FOLLOW US

  • Facebook

Merlin's Group Australia

Merlin’s Group focus on recruitment  and placement of highly-skilled ICT Professionals as well as delivery of high-quality ICT products in Government.

We have highly coveted skills and certifications from Standford University, ITIL, PRINCE2, PRINCE2 AGILE, SCRUM, CAPM, and PMP.  We use these skills and certifications to continuously deliver tailored, high-quality solutions to each of our Clients.

We utilise our channel partnerships with tech giants CISCO, SAMSUNG, LENOVO, DELL/EMC, and MICROSOFT to drive innovation, build digital strategies, and deliver technology transformations to our Clients.

Get In Touch

ACT Office Phone (02) 6243 5116

Toll Free Number 1800 161 422

ACT Office: Level 9, Nishi Building, 2 Phillip Law St, Canberra, 2601

ABN 11 635 131 798

ACN 635 131 798

Follow us

  • Facebook

©2020 by Merlin's Group Pty Ltd.