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User Researcher

Apply before 6PM (AEDT) on: Tuesday, May 4, 2021

Australian Capital Territory


Agency / Department

Digital Transformation Agency

Experience Level


Employment Type


Expected Rate (inc. Super)

$90 per hour***

Overview and Responsibilities

The Digital Transformation Agency (DTA) is seeking responses from suitably qualified candidates to be involved in a range of user research activities able to inform roadmaps for several whole-of-government services DTA provide to government agencies.

Essential Criteria

  • Demonstrate a minimum of 2 years experience in User Research
  • Create design hypotheses to improve the service and work with team members to run design experiments.
  • Identify user needs and ensure that your team understands them and keeps user needs at front of mind when making product and prioritisation decisions
  • Have previous experience in agile and work at pace as part of an agile multi-disciplined team

Desired Criteria

  • Knowledge of the user research and service design methodologies used by the DTA.
  • Familiarity with whole-of-government G2G technical services
  • Familiarity with the research and design community within the APS

Security Clearance

Ability to obtain baseline clearance

Contract Extensions

One x 6 month extension option

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