Jobs/Windows / Citrix Generalist

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Agency / Department

Department of Education, Skills and Employment

Experience Level

Senior

Employment Type

Contract

Expected Rate (inc. Super)

$120 per hour***

Location

Australian Capital Territory

Overview

The Department of Education, Skills and Employment is seeking an experienced Windows / Citrix Generalist to assist with a body of work being undertaken by the agency

Responsibilities

The successful candidate is required to:

•  Undertake diagnosis and problem resolution in relation to end user queries
•  Level 2 and 3 Support of the department’s Citrix and Intune mobile user queries, from both server and user’s Windows10 Laptop view
•  Administer and provide solutions for the Windows Server Operating System, including Group Policy, Active Directory, and migrating between OS versions.
• Security Patching for large fleet of Windows and Citrix physical and virtual servers
• Application patching / upgrading on Windows and Citrix virtual servers
• Keep abreast of daily monitoring and health check tasks to ensure the availability of the department’s remote access systems.
• Liaise effectively with internal clients at all levels.
• Provide reports and advice to managers.
• Manage and deliver on competing priorities within tight timeframes.
• Guide end user staff in the resolution of complex technical problems.

Essential Criteria

1. Windows Server Admin skills
2. Windows 10 SOE and Admin skill
3. Microsoft Azure Admin skills
4. End User Support skills
5. Microsoft Intune admin skills

Desired Criteria

1. Citrix administration skills

Security Clearance

Ability to obtain baseline clearance

Extension

2 x 6 month contract extensions depending on departmental budget priorities

**Please refer to our Terms and Conditions for more information regarding the expected rate