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Cisco Collaboration / Voice Administration Specialist

Apply before 6PM (AEDT) on: Wednesday, March 17, 2021

Australian Capital Territory


Agency / Department

Department of Education, Skills and Employment

Experience Level


Employment Type


Expected Rate (inc. Super)

$60 per hour***

Overview and Responsibilities

The Department of Education, Skills and Employment is seeking an experience Cisco support manager 

Essential Criteria

  • Cisco Unified Communications Solution Architecture and Administrator skills
  • Cisco Unified Contact Centre Express Administrator and Script skills
  • Cisco voice, contact centre, Jabber, Unity Troubleshooting skills
  • Technical documentation and major system upgrade planning and implementation
  • Communications and stakeholder management skills

Desired Criteria

  • Applications development experience using Cisco Unified Communications APIs and/or integration to achieve SQL or customised reporting, Omni-channel integrations

Security Clearance

Ability to obtain baseline clearance

Contract Extensions

One x 6 month extension option 

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