JOB

CX Designer

Apply before 6PM (AEDT) on: Thursday, October 7, 2021

Offsite,Victoria,New South Wales,Australian Capital Territory,Queensland

Agency / Department

The Treasury (Data Standards Body)

Experience Level

Senior

Employment Type

Contract

Expected Rate (inc. Super)

$110 per hour***

Overview and Responsibilities

The Australian government has introduced the CDR giving consumers greater control over their data. Part of this right requires the creation of common technical standards making it easier and safer for consumers to access data held about them by businesses, and – if they choose to – share this data via application programming interfaces (APIs) with trusted, accredited third parties. The Data Standards Body (DSB), which sits within the CDR Division in Treasury, has been established by the Australian Government to deliver open technical standards that support the CDR in empowering Australian consumers to share their data simply and safely with organisations of their choosing. The DSB is responsible for assisting Mr Andrew Stevens, the Chair, in the development of common technical standards to allow Australians to access data held about them by businesses and direct its safe transfer to others. The work of standards development is conducted as part of the development of the CDR regulatory framework. The DSB works in close consultation with Treasury colleagues responsible for CDR policy, rules, sectoral assessments, engagement with the CDR community and program leadership, the Australian Competition and Consumer Commission (ACCC) as lead regulator of the CDR, supported by the Office of the Australian Information Commissioner (OAIC). The CDR is intended to apply sector by sector across the whole economy, and began with the banking sector. The next step for CDR is in the energy and telecommunications sectors with other sectors to follow. Working groups have been established to support the DSB in designing and testing the open standards it develops; with input provided by the Data Standards Advisory Committee (DSAC) and working groups. CX artefacts and standards are published on our website, standards page, guidelines platform, and consulted on using GitHub. Description of Services The request seeks to engage experienced sellers who have capability to provide a mid-level Consumer Experience (CX) Designer. In order to support the Data Standards Chair (Chair) in the creation and review of Data Standards, the Consumer Experience (CX) Team collectively researches, consults on, designs, develops, and publishes CX artefacts and CX standards. The CX Designer reports to the Data Standards Body’s (DSB’s) CX Team Leader and is responsible to the DSB’s General Manager. The CX Designer is primarily required to design, develop, and deliver industry-grade design artefacts. Primary areas of focus include product/interaction design, prototyping, UX heuristic reviews, usability, and supporting CDR participant implementation through the provision of open-source artefacts. All are evolving and require continuous maintenance.

Essential Criteria

1. 3+ years’ experience practicing product design and/or interaction design, ideally following a human-centred design and/or design thinking approach
2. Demonstrated knowledge of applying contemporary and best practice product/interaction design, ideally with examples or a portfolio
3. Demonstrated experience translating visions and requirements into tangible artefacts, such as wireframes and prototypes of low to medium fidelity
4. Willingness to comply with relevant policies and procedures as expected of, and by, Treasury employees
5. The Contractor must have or be able to obtain a baseline security clearance prior to commencement

Desired Criteria

1. Experience designing, testing, and/or developing accessible designs and/or code that meets WCAG criteria
2. Experience developing complex, dynamic, and high-fidelity prototypes in tools such as Axure, ProtoPie, and/or in HTML
3. Content design and/or UX writing
4. Experience with popular design and collaboration tools, such as Figma, Sketch, Notion, Miro
5. Workshop planning and facilitation skills

Security Clearance

Ability to Obtain baseline clearance

Contract Extensions

One (1) extension of up to 12 months may be available