Jobs/System Analyst (Solution Design Manager)
Agency / Department
Services Australia
Experience Level
Senior
Employment Type
Contract
Expected Rate (inc. Super)
$145 per hour***
Location
Australian Capital Territory
Overview
The Health Systems branch requires System Analyst (Solution Design Manager) who will be responsible for the successful planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area. Solution DesignManagers are responsible for engaging and liaising with the business areas and customers to articulate process improvements and problem resolutions.The System Analyst (Solution Design Manager) exercises a considerable degree of independence, with decision-making substantially dependent on their high-level judgement and consideration of wider agency implications, with work being performed under the general guidance of senior staff. In performing a leadership role, the System Analyst (Solution Design Manager) drives innovation, changes in workplace practices and organises work in the context of competing priorities and strategic direction.
Responsibilities
- Leading and supporting operations of the team, including monitoring business performance, setting priorities and managing resources and workflow
- Leading and managing staff, including overseeing the management of performance, attendance and health and wellbeing
- Development ofstaff capability through coaching, mentoring and succession planning to increase performance, engagement and retention
- Overseeing the development and implementation of the ICT solution
- Highlighting and identifying gaps in existing functionality
- Highlighting and identifying functional interdependencies
- Undertaking and contributing to business management, strategic planning and workforce planning8. monitoring and managing work output and quality against established performance standards through interpretation of quality analysis and reporting9. preparing and reviewing a range of written material including technical and corporate documentation10. collaborating with a broad range of internal and external stakeholders to achieve project outcomes
Essential Criteria
- Minimum 5 years working experience as Systems Analyst in large/complex environments
- Proven experience in undertaking Business/Systems Analyst duties
Desired Criteria
- Identify and convey (orally and in writing) the object of a business need to the appropriate stakeholder level –enterprise, program, operational and/or project levels.
- Elicit, structure and prioritise business requirements and express these requirements to stakeholders for acceptance/approval
- Facilitate review sessions and workshops ( including Joint Analysis and Design (JAD) sessions) with the business area and ICT stakeholders to ensure business requirements are prioritised and presented in an appropriate ICT format back to ICT areas for development
- Determine the current business process and articulate the desired business process change using consistent textual descriptions and diagrams/graphical displays for the business area’s expectations
Security Clearance
Must hold or be eligible to obtain a Baseline Security Clearance
Extension
Upto 24 months
**Please refer to our Terms and Conditions for more information regarding the expected rate