Jobs/System Analyst (Solution Design Manager)


System Analyst (Solution Design Manager)



Agency / Department

Services Australia

Experience Level


Employment Type


Expected Rate (inc. Super)

$145 per hour***


Australian Capital Territory


The Health Systems branch requires System Analyst (Solution Design Manager) who will be responsible for the successful planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area. Solution DesignManagers are responsible for engaging and liaising with the business areas and customers to articulate process improvements and problem resolutions.The System Analyst (Solution Design Manager) exercises a considerable degree of independence, with decision-making substantially dependent on their high-level judgement and consideration of wider agency implications, with work being performed under the general guidance of senior staff. In performing a leadership role, the System Analyst (Solution Design Manager) drives innovation, changes in workplace practices and organises work in the context of competing priorities and strategic direction.


  • Leading and supporting operations of the team, including monitoring business performance, setting priorities and managing resources and workflow
  • Leading and managing staff, including overseeing the management of performance, attendance and health and wellbeing
  • Development ofstaff capability through coaching, mentoring and succession planning to increase performance, engagement and retention
  • Overseeing the development and implementation of the ICT solution
  • Highlighting and identifying gaps in existing functionality
  • Highlighting and identifying functional interdependencies
  • Undertaking and contributing to business management, strategic planning and workforce planning8. monitoring and managing work output and quality against established performance standards through interpretation of quality analysis and reporting9. preparing and reviewing a range of written material including technical and corporate documentation10. collaborating with a broad range of internal and external stakeholders to achieve project outcomes

Essential Criteria

  1. Minimum 5 years working experience as Systems Analyst in large/complex environments
  2. Proven experience in undertaking Business/Systems Analyst duties

Desired Criteria

  1. Identify and convey (orally and in writing) the object of a business need to the appropriate stakeholder level –enterprise, program, operational and/or project levels.
  2. Elicit, structure and prioritise business requirements and express these requirements to stakeholders for acceptance/approval
  3. Facilitate review sessions and workshops ( including Joint Analysis and Design (JAD) sessions) with the business area and ICT stakeholders to ensure business requirements are prioritised and presented in an appropriate ICT format back to ICT areas for development
  4. Determine the current business process and articulate the desired business process change using consistent textual descriptions and diagrams/graphical displays for the business area’s expectations

Security Clearance

Must hold or be eligible to obtain a Baseline Security Clearance


Upto 24 months

**Please refer to our Terms and Conditions for more information regarding the expected rate



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Merlin's Group Australia

Merlin’s Group focus on recruitment  and placement of highly-skilled ICT Professionals as well as delivery of high-quality ICT products in Government.

We have highly coveted skills and certifications from Standford University, ITIL, PRINCE2, PRINCE2 AGILE, SCRUM, CAPM, and PMP.  We use these skills and certifications to continuously deliver tailored, high-quality solutions to each of our Clients.

We utilise our channel partnerships with tech giants CISCO, SAMSUNG, LENOVO, DELL/EMC, and MICROSOFT to drive innovation, build digital strategies, and deliver technology transformations to our Clients.

Get In Touch

ACT Office Phone (02) 6243 5116

Toll Free Number 1800 161 422

ACT Office: Level 9, Nishi Building, 2 Phillip Law St, Canberra, 2601

ABN 11 635 131 798

ACN 635 131 798

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