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Unified Communication Specialist

Apply before 6PM (AEDT) on: Sunday, February 21, 2021

Australian Capital Territory


Agency / Department

Administrative Appeals Tribunal

Experience Level


Employment Type


Expected Rate (inc. Super)

$90 per hour***

Overview and Responsibilities

The Administrative Appeals Tribunal is seeking an experienced communication specalist for a body of work 

Essential Criteria

  • Experience in networking and systems
    • Demonstrated experience in a Microsoft network environment;
    • Demonstrated knowledge of servers, and networking communication principles;
    • Experience with Avaya phone systems and servers
    • Experience with Avaya contact centres
    • Experience with Teams rooms
    • An understanding of the importance of regular monitoring and maintenance.
  • Problem solving and analytical skills
    • Experience in providing a high level of support in relation to Avaya and unified communication systems;
    • Understanding the need to minimise disruption to the network ;
    • Understanding the increasing demands made of government departments, particularly in relation to security and reporting;
  • Communication and liaison skills
    • Ability to document solutions and communicate those solutions to the rest of the Information Technology team;
    • Ability to liaise with service providers and vendors in resolving communication and network issues;
    • Ability to convey technical information to non-technical staff
  • Flexibility and initiative
    • Ability to contribute to project work as directed;
    • Ability to learn new technologies and applications;
    • Ability to prioritise work and manage multiple time demands with limited supervision; Ability to respond to changing work demands and circumstances.

Desired Criteria

Ability to obtain baseline clearance

Security Clearance


Contract Extensions


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