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User experience/Customer experience consultant

Apply before 6PM (AEDT) on: Sunday, March 8, 2020

Australian Capital Territory


Agency / Department

Experience Level


Employment Type


Expected Rate (inc. Super)

$120 per hour***

Overview and Responsibilities

IP Australia are looking for an experienced User experience/Customer Experience (UX/CX) professional who will work with the Agency’s Communication-Experience team, focusing on the ongoing development of stakeholder experience delivery and supporting the agency with recommendations to maximise opportunities for continuous improvement in customer service.

Essential Criteria

  1. Demonstrated experience doing user research and producing high quality outcomes, including planning, delivering workshops and documenting recommendations
  2. Ability to mentor and upskill colleagues in UX/CX

Desired Criteria


Security Clearance

Contract Extensions

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