Jobs/User experience/Customer experience consultant

 

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User experience/Customer experience consultant

Apply before 6PM (AEDT) on: Sunday, March 8, 2020

EXPIRED

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Agency / Department

Experience Level

Senior

Employment Type

Contract

Expected Rate (inc. Super)

$120 per hour***

Location

Australian Capital Territory

Overview and Responsibilities

IP Australia are looking for an experienced User experience/Customer Experience (UX/CX) professional who will work with the Agency’s Communication-Experience team, focusing on the ongoing development of stakeholder experience delivery and supporting the agency with recommendations to maximise opportunities for continuous improvement in customer service.

Essential Criteria

  1. Demonstrated experience doing user research and producing high quality outcomes, including planning, delivering workshops and documenting recommendations
  2. Ability to mentor and upskill colleagues in UX/CX

Desired Criteria

None

Security Clearance

Contract Extensions

***Please refer to our Terms and Conditions for more information regarding the expected rate